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SUPPORT
SERVICES
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Lite
Support
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Priority Support
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Ultimate Support
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An award-winning self-service
experience, and access to a community of 2M+ developers like you. Receive
assistance when and how you need it by the very same people who built the
products with the flexible support options.
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(Included with
active subscription)
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Guaranteed
response time
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72 hours
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24 hours
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24 hours
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Incidents
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10 incidents
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Unlimited
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Unlimited
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Access to
online support system
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Access to
community forums
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Access to
industry-leading online knowledge
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Bug reports and
feature requests
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Unlimited
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Unlimited
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Unlimited
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Phone support
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Pick up the phone and speak to a
support engineer right away. Receive advice and guidance on how to
resolve an issue.
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Remote web
assistance
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Demonstrate an issue in the
environment it occurs and get help.
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Ticket
pre-screening
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When submitting a ticket, you can
initiate a pre-screening request for it. We will confirm whether you have
provided enough information for our support team to work on the issue in
less than 4 hours.
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Issue
escalation
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Escalate a ticket to the top of
our support queue and get faster responses.
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Kendo UI is a bundle of four JavaScript UI libraries built natively for jQuery, Angular, React and Vue. Each is built with consistent API and theming, so no matter what you choose, your UI will be modern, responsive, accessible and fast.
How Kendo UI Makes
Your Team as Productive as Possible
Ready-to-Use UI Components
Easily add advanced JavaScript components into your existing or new designs. Kendo UI’s hundreds of components handle everything you need to satisfy your users’ requirements.
Complex UI Features
Add advanced components such as data grids, charts, schedulers, and calendars with just a few lines of code. Each is crafted for performance and customizability.
Be Ready for Anything
Switching frameworks and starting new projects won’t require a new license or a big learning curve. Everything is included and up-to-date, APIs are consistent and theming is easy.
Performance Guaranteed
Our QA process coupled with world-class support teams and a large user community means that our components will always work the way they’re supposed to—guaranteed.
Modern, Beautiful, Accessible UI
Kendo UI takes the pain out of implementing modern UI. Use the included Material, Bootstrap, or Kendo themes or implement your own. In any case, accessibility is a priority.
Your Success is Our Priority
JavaScript libraries are just the start of our relationship. We invest heavily in your success with learning resources, developer advocates, acclaimed support, and much more.
