| |
JavaScript data grid with spreadsheet UX A front-end component that combines data grid features with spreadsheet UX/UI. Professional support included. Works with React, Angular, Vue, and plain JavaScript
|
When
you work with Handsontable, it's like you're working with Excel or Google
Sheets. There's no steep learning curve – you can start working effectively
from day one.
Handsontable
is easy to implement, flexible, and super customizable. You can extend it
with custom plugins and edit the source code to adjust it to your product.
Plus you get access to a comprehensive API, useful tutorials, and both
community and commercial support.
You
can finally work with large volumes of data without worrying about
performance issues. Large companies and startups across industries use
Handsontable to build applications critical to their business.
|
|
| SCOPE OF SUPPORT |
Type of support
plan
|
|
Standard
|
Priority
|
Enterprise
|
|
Customer care
|
|
Limit of
support requests per month
|
2
|
5
|
Unlimited
|
|
Service level:
Severity A
|
X
|
X
|
✓
|
|
Service level:
Severity B
|
X
|
✓
|
✓
|
|
Service level:
Severity C
|
✓
|
✓
|
✓
|
|
Dedicated
account manager
|
X
|
X
|
✓
|
|
Dedicated
technical consultant
|
X
|
X
|
Available for
an additional fee.
|
|
Communication
channels
|
Email
|
Email, Zoom,
Google Meet
|
Email, Zoom,
Phone, Google Meet, dedicated Slack channel, and Customer’s own channels.
|
|
Support for
Software versions older than 12 months
|
X
|
X
|
✓ (but not older
than 24 months)
|
|
Guidance for
effective implementation
|
✓
|
✓
|
✓
|
|
Creating
API-based code snippets
|
✓
|
✓
|
✓
|
|
Review of the
source code integrating Software with Your Product
|
X
|
✓ Up to 2 hours
per year
|
✓ Up to 5 hours per year
|
|
Screen-sharing
sessions for real-time collaboration
|
X
|
✓
|
✓
|
|
Performance
review to make suggestions for improvement
|
X
|
X
|
✓
|
|
30-minute
kickoff call
|
X
|
X
|
✓
|
|
30-minute new
release webinar on demand
|
X
|
X
|
✓
|
|
Security and
monitoring
|
|
Critical
security patches for Software and its dependencies
|
✓
|
✓
|
✓
|
|
Pre-release
access to security patches
|
X
|
X
|
✓
|
|
Access to
third-party security reports
|
X
|
X
|
✓
|
|
Source code
escrow
|
X
|
X
|
Available for
an additional fee.
|
|
Contractual
relationship
|
|
Extended assistance
with providing regulatory information regarding security, vendor risk,
and compliance
|
X
|
X
|
✓
|
|
Customized
contract terms
|
X
|
X
|
Available for
an additional fee
|
|
|
|
